Privacy Policy

1. Introduction

At Friedrich Grupo, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose and protect your personal information when you use our website and your online bank account. By using our site, you accept the practices described in this policy.

2. Information we collect

We may collect and process the following information about you:

Information you provide to us directly, such as your name, address, email address, telephone number, financial information, etc.
Information collected automatically when you use our site, including your IP address, browser type, pages you visit, and length of your visit.
Information from third parties, such as business partners or public sources.

3. Use of your information

We use the information we collect to:

Open and manage your bank account, your card and your transactions (transfers, account activity).
Improve our website and services, including by analyzing how you use our site and personalizing your experience.
Communicate with you, in particular to inform you of the status of your account, updates to our services, and promotional offers.
Respect our legal and regulatory obligations, including our identity verification (KYC) obligations.

4. Sharing your information

We may share your personal information with:

Our partners and service providers who help us provide and improve our banking services.
Other financial institutions to process your banking transactions and manage financial risks.
Regulatory and governmental authorities where required by law, including under our anti-money laundering obligations.
Third parties in the context of a commercial transaction, such as a merger, acquisition or sale of assets.

5. Security of your information

We implement appropriate technical and organizational security measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration and destruction. However, the absolute security of information transmitted via the Internet cannot be guaranteed.

6. Your rights

You have the right to:

Access your personal information that we hold.
Request correction of your personal information if it is inaccurate or incomplete.
Request deletion of your personal information, subject to certain conditions.
Object to the processing of your personal information in certain circumstances.
Withdraw your consent to the processing of your personal information at any time, where the processing is based on your consent.

To exercise your rights, please contact us at the email address indicated in the "Contact" section below.

7. Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices and services. We encourage you to check this page regularly for updates. The date of the last update is indicated at the top of this policy.

8. Contact

If you have any questions, concerns or requests regarding this privacy policy or how we treat your personal information, please contact us at:

Friedrich Grupo
Address: 24 Rue de la Bourse, 75002 Paris, France / 34 Rue du Rhône, 1204 Genève, Suisse / 56 Bockenheimer Landstraße, 60323 Frankfurt am Main, Deutschland
Email: support@friedrichgrupo.com
Phone: +33 758 854 792